Endota Spa FAQ: Your Complete Guide to Australia’s Premier Day Spa Experience

Welcome to your comprehensive guide to Endota Spa, Australia’s beloved wellness sanctuary. Whether you’re a first-time visitor or a long-time devotee, we’ve compiled everything you need to know about experiencing pure relaxation at Endota.

About Endota Spa

What is Endota Spa?

Endota Spa is Australia’s largest day spa network, founded in 2000 by Melanie Gleeson with a vision to create an affordable, accessible wellness experience for all Australians. What began as a single spa in Melbourne’s Mornington Peninsula has blossomed into over 100 locations across Australia and New Zealand, making premium spa treatments accessible to women everywhere.

What makes Endota Spa different from other day spas?

Endota Spa distinguishes itself through its uniquely Australian approach to wellness. The name “endota” is an Indigenous word meaning “beautiful,” reflecting the brand’s connection to Australian heritage and its philosophy of revealing natural beauty. Each spa combines organic, Australian-made skincare products with a holistic approach that nurtures body, mind, and spirit. The atmosphere is warm and welcoming rather than intimidating, making it perfect whether you’re a spa novice or connoisseur.

Does Endota Spa use its own products?

Yes! Endota has developed its own range of organic skincare products specifically formulated with native Australian botanicals. These products are COSMOS certified organic and used in treatments, and are also available for purchase, allowing you to continue your spa experience at home. The range is free from harsh chemicals, parabens, and synthetic fragrances.

Services & Treatments

What services does Endota Spa offer?

Endota Spa provides an extensive menu of treatments including:

  • Facials tailored to various skin types and concerns
  • Full body massages including relaxation, remedial, hot stone, and pregnancy massage
  • Body treatments and wraps
  • Manicures and pedicures
  • Waxing services
  • Spa packages combining multiple treatments

How long do treatments typically last?

Treatment times vary depending on what you choose. Express treatments can be as short as 30 minutes, perfect for a lunch break refresh. Standard facials and massages typically run 60 minutes, while indulgent packages can last 2-3 hours or even a full day. When booking, you’ll see the duration clearly listed for each service.

Can I get a massage if I’m pregnant?

Absolutely! Endota Spa offers specialized pregnancy massage designed specifically for expecting mothers. These treatments are safe from the second trimester onwards and use pregnancy-safe products. The therapists are trained in prenatal massage techniques and will position you comfortably with supportive cushioning. Always inform the spa that you’re pregnant when booking.

Do I need to book in advance?

While walk-ins are occasionally accommodated, booking in advance is highly recommended, especially for weekends, evenings, and popular treatments. Booking ahead ensures you get your preferred time slot and therapist. You can book online through the Endota website, via their app, or by calling your local spa directly.

Can I request a specific therapist?

Yes, if you’ve had a therapist you particularly loved, you can request them when booking your next appointment. However, availability varies, so booking well in advance increases your chances of securing your preferred therapist.

What should I wear to my appointment?

Come as you are! For massage and body treatments, you’ll be provided with disposable underwear and will be professionally draped throughout your treatment. For facials, you’ll simply need to remove your top and bra. Robes and slippers are provided. For mani-pedis and waxing, wear comfortable clothing that allows easy access to the treatment area.

Pricing & Payment

How much do Endota Spa treatments cost?

Pricing varies by location and treatment type. Generally, express treatments start around $65, standard hour-long massages and facials range from $130-$180, and premium or extended treatments can be $200+. Spa packages offer better value when combining multiple services. Check your local spa’s specific pricing online, as metro locations may differ slightly from regional spas.

What payment methods does Endota Spa accept?

Endota Spa accepts all major payment methods including:

  • Credit cards (Visa, Mastercard)
  • American Express (available online and at select spa locations)
  • Debit cards
  • Cash (in-spa only)
  • Afterpay (available online and at select spa locations, allowing you to split the cost into installments)
  • Gift cards and vouchers

Payment is typically processed after your treatment at reception.

Does Endota Spa offer gift vouchers?

Yes! Gift vouchers are available and make perfect presents for birthdays, Mother’s Day, or just because. You can purchase vouchers for specific treatments, dollar amounts, or curated packages. They’re available online or in-spa and can be physical cards or e-vouchers sent directly to the recipient’s email.

Is there a cancellation fee?

Endota Spa requires at least 24 hours’ notice for cancellations or rescheduling. Cancellations made with less than 24 hours’ notice, or no-shows, may incur a fee (typically 50-100% of the treatment cost). This policy ensures therapists’ time is respected and other clients can access appointments.

Membership & Packages

Does Endota Spa have a membership program?

Yes, Endota offers a membership program called “The Endota Wellness Circle” at select locations. Members enjoy benefits like discounted treatments, priority booking, birthday treats, and exclusive offers. Membership details vary by location, so inquire at your local spa.

Can I buy treatment packages?

Many Endota Spa locations offer package deals that bundle multiple treatments at a discounted rate. These packages might include a series of facials, monthly massages, or combination treatments. Packages are a cost-effective way to maintain regular self-care and are usually valid for several months.

First Visit Tips

What should I do when I arrive for my first visit?

Arrive 10-15 minutes early for your first appointment to complete a consultation form covering your health history, skin concerns, and treatment preferences. This helps your therapist customize your experience. You’ll then be shown to the relaxation lounge to unwind before your treatment begins.

Can I bring a friend?

Many Endota locations offer dual treatment rooms for couples or friends wanting to experience treatments together. Some spas also have private areas for bridal parties or small groups. Call ahead to check availability and book coordinated appointments.

Is gratuity expected?

Tipping is not mandatory in Australia, but if you’ve had an exceptional experience, a tip of 10-15% is certainly appreciated by therapists. You can add gratuity to your credit card payment or leave cash at reception.

Contact & Locations

How do I find my nearest Endota Spa?

Visit the Endota Spa website and use their location finder to discover your nearest spa. With over 100 locations across Australia and New Zealand, including Victoria, New South Wales, Queensland, South Australia, Western Australia, and the ACT, there’s likely an Endota near you.

Can I contact Endota Spa with questions?

Each spa location has its own contact number for bookings and inquiries. You can find contact details for your local spa on the website, or reach out through their social media channels for general questions.

Ready to experience the Endota difference? Your journey to relaxation and rejuvenation awaits. Book your appointment today and discover why Australian women have made Endota Spa their trusted wellness destination for over two decades.

Last updated: November 2025

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